Visitor comments may be checked through an automated spam detection service.
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information unless we
provide you with advance notice, except as described below. However, non-personally identifiable visitor
information may be provided to third parties for marketing, advertising, or other uses.
We may share your personal information with third parties in accordance with this Privacy Policy and relevant laws
and regulations. We solely share your information in the following circumstance:
• We may use third party processors to process your personal information and data: An anonymized
string created from your email address (also called a hash) may be provided to the Gravatar service
to see if you are using it. The Gravatar service privacy policy is available
here: https://automattic.com/privacy/. After approval of your comment, your profile picture is
visible to the public in the context of your comment.
• Your personal information may be shared with other domestic entities of HENDLER & HART for
marketing purposes. If you do not want your personal information shared, you may send an email
to info@hendler.co.za.
• We may disclose your personal information to third parties, if we are required to do so by court, law
or legislation (for example, holders of intellectual property, supervisory authorities, Tax and
Customs administration, the police or other legal entities).
• We will not disclose your personal information to law enforcement, other government officials, or
other third parties without a subpoena, court order or substantially similar legal procedure, except
when we believe in good faith that the disclosure of information is necessary and legitimate to
protect the safety or rights of a third party or to protect our rights.

We will, for as long as your personal information is used, and for a period of 1 (one) year thereafter, keep a record
of any third party to whom the personal information was disclosed, the date of disclosure and the purpose of the
disclosure.

 

Retention of personal information:

We will retain your personal information for a period necessary to fulfill the purposes of processing of your personal
information. Personal information linked to an account may be retained until the deletion of the account, and for a
period of 1 (one) year thereafter, unless a longer retention period is required for our services, a dispute or as
permitted by law.
We will delete and/or destroy any personal information which has become obsolete.

 

Protection of your personal information

 

We take reasonable organizational and technical measures to help secure your personal data and to help prevent
unauthorized access, illegal processing or distribution, as well as accidental loss, modification or destruction.
We implement a variety of security measures to maintain the safety of your personal information. Your personal
information is contained behind secured networks and is only accessible by a limited number of persons who have
special access rights to such systems and are required to keep the information confidential. When you place orders
or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed
as stated above.

 

Links to other websites:

 

Our website has links to websites maintained by us and/or third-parties that may apply other terms & conditions for
the processing of personal data. We are not responsible for the content or processing of personal information via
these websites or the operation of such websites and you should review the terms and privacy policy applicable to
such websites before providing any personal information through such websites. This Privacy Policy does not extend
to these websites.

Your rights you have over your personal information and data.

You have the right to access, rectify, limit, oppose and delete personal information about you. You can furthermore
withdraw your consent at any time. You may submit this request to us by the following email
address: info@hendler.co.za
If you believe that we have inaccurate, incomplete, out-of-date personal data about you, or if you suspect that we
incorrectly processed your personal data, you may ask us at any time to correct that information. Through the

abovementioned contact details or the displayed opt-out-possibilities you may object to the use of your personal
data for marketing purposes.
You may request us to restrict the processing of your personal data.
You may also request us to transfer your personal data to another controller. Objections and insight requests,
correction, deletion or transfer will be executed, in accordance with the law, notwithstanding exceptions, within 4
(four) weeks.
However, we reserve the right not to respond to manifestly unfounded or excessive requests.

Complaints

If you have a complaint related to the processing of personal information by us, please submit your complaint to
info@hendler.co.za. We will review complaints and questions within four weeks. If you are not satisfied with the
outcome of the complaint, you may contact your national Data Protection Authority (‘DPA’) and file a complaint if
your personal information is misused: infoirsa@justice.gov.za .

 

COOKIE POLICY

 

This Cookie Policy section is complementary to the Privacy Policy section.
This website uses cookies to improve your experience while navigating through the website. Out of these cookies
the cookies are categorized as essential or non-essential:
• Essential cookies: those used to navigate the website necessary for the basic functioning of the
website – these will always be enabled.
• Non-essential: Use of third-party cookies that assist in analysing and understanding your use of this
website. These cookies will be stored in your browser only with your consent. You have the option
to opt-out of these cookies, although by opting out of some of these cookies may have an effect on
your browsing experience. These cookies are used specifically to collect user personal data via
analytics, ads, other embedded contents.

The social media buttons on this website are links to specific social media pages. If you click on a social media
button, your personal information will be processed by the specific social media service.

Most browsers allow users to reject all cookies providing a corresponding manual to reject cookies. Please bear in
mind that the rejection of cookies may result in a non-functioning website.

Changes to our policy.

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to
information collected after the date of the change.
This policy was last modified on 20 March 2025.